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Customer Support

What do I do if I receive the wrong item in my order?

Wrong Item Received Policy. We double-check every order before it ships, but if you received the wrong item, we sincerely apologize—and we’ll fix it right away. Contact us within 5 days of receiving your order. Email [email protected] with:. Your

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

What do I do if my item(s) arrives damaged?

Damaged Items Policy. We take great care in packaging and shipping your order, but if something arrives damaged, we’re here to make it right. Contact us within 7 days of delivery. Email us at [email protected] with:. Your order number. A descript

When will I get my refund?

Refund Processing Policy. We aim to process all refunds quickly and efficiently. Below is an outline of how long refunds typically take to process based on the order amount:. Refunds for orders under $1000 are processed directly by our customer servi