boulderbarks

<p>If you are experiencing delays, please know that our production shop works diligently to fulfill orders. Due to high demand and the craftsmanship involved in our products, crates may take longer than expected. We are continually working to improve our production capabilities and communicate updates transparently. If you are concerned about color-specific delays, alternatives might be available. Contact us to explore any available options or adjustments.</p>

If you are experiencing delays, please know that our production shop works diligently to fulfill orders. Due to high demand and the craftsmanship involved in our products, crates may take longer than expected. We are continually working to improve ou

What should I do if I face delays with my crate order?

What is your cancellation policy?

How do I cancel my order?

How do I track my order?

Can I edit or add anything to my order?

Order Management

My order was marked delivered but it’s not here.

Do you offer expedited shipping?

Do you offer free shipping?

How long does delivery take?

How much does shipping cost?

Shipping & Delivery Information

What do I do if I receive the wrong item in my order?

How do I apply promo/discount codes?

What do I do if my item(s) arrives damaged?

When will I get my refund?

Customer Support

Crate Support

Are your harnesses escape-proof?

Is the xx-large dark wood dog crate in stock?

Do you offer discounts or wholesale pricing?

How do I print a return label for my order?

What should I do if my order has not shipped yet?

What should I do if my order is past the expected delivery date?

How can I initiate a return for my order?

Where are my cushions if I've received my crates but not them?

What size Modern Sommet Wood Crate is recommended for a large dog like a golden retriever?

What if there is a discrepancy with the refund or chargeback process?

What options are available for paying for Boulderbarks products?

What should I do if I face delays with my crate order?Updated 3 days ago