boulderbarks

<p>If you have received your crates but not the accompanying cushions, it could be due to separate packaging and shipping. We suggest monitoring your email for status updates about the shipment that is still being prepared. Your cushions should be dispatched shortly and any upcoming notifications will help keep you informed. Thank you for your patience and support during this process. We are committed to providing solutions for your concerns promptly.</p>

If you have received your crates but not the accompanying cushions, it could be due to separate packaging and shipping. We suggest monitoring your email for status updates about the shipment that is still being prepared. Your cushions should be dispa

Where are my cushions if I've received my crates but not them?

What is your cancellation policy?

How do I cancel my order?

How do I track my order?

Can I edit or add anything to my order?

Order Management

My order was marked delivered but it’s not here.

Do you offer expedited shipping?

Do you offer free shipping?

How long does delivery take?

How much does shipping cost?

Shipping & Delivery Information

What do I do if I receive the wrong item in my order?

How do I apply promo/discount codes?

What do I do if my item(s) arrives damaged?

When will I get my refund?

Customer Support

Crate Support

Are your harnesses escape-proof?

Is the xx-large dark wood dog crate in stock?

Do you offer discounts or wholesale pricing?

How do I print a return label for my order?

What should I do if my order has not shipped yet?

What should I do if my order is past the expected delivery date?

How can I initiate a return for my order?

What size Modern Sommet Wood Crate is recommended for a large dog like a golden retriever?

What if there is a discrepancy with the refund or chargeback process?

What should I do if I face delays with my crate order?

What options are available for paying for Boulderbarks products?

Where are my cushions if I've received my crates but not them?Updated 3 days ago