When will I get my refund?Updated 2 months ago

Refund Processing Policy

We aim to process all refunds quickly and efficiently. Below is an outline of how long refunds typically take to process based on the order amount:

Refunds for Orders Under $1000:

• Refunds for orders under $1000 are processed directly by our customer service team.

• You can expect your refund to be completed within 5-7 business days after the return or cancellation request is approved.

Refunds for Orders Over $1000:

• Refunds for orders $1000 or greater are sent to Accounting for processing.

• These refunds typically take 7-10 business days to complete, as they require additional verification and approval.

Refund Method:

Refunds will be issued to the original payment method used at checkout.

We appreciate your patience, and if you have any questions or need assistance during the refund process, please don’t hesitate to contact us at [email protected] or call 303.879.4434.