What is your cancellation policy?Updated 2 months ago
Order Cancellation Policy
We understand that plans can change, and you may need to cancel an order shortly after placing it. We're happy to help if we can—but please note that there is a very narrow window during which cancellations are possible.
Orders begin processing almost immediately. Once your order has been sent to our warehouse for fulfillment, we are unable to cancel it.
If you need to request a cancellation, please call us immediately at 303.879.4434. The sooner you reach out, the better chance we have of catching your order before it’s processed. We cannot guarantee cancellation once checkout is complete.
If your order has already shipped, you’re welcome to contact us about a return once your package arrives. We're here to help make things right.
Thank you for understanding!