What if there is a discrepancy with the refund or chargeback process?Updated 3 days ago

In the event of a discrepancy with the refund or chargeback process, ensure that you have returned the items using our Returns Portal. Upon return receipt, a refund should be processed. If a chargeback is initiated through your bank and there is confusion, please contact your credit card issuer. We do not actively dispute rightful chargebacks, and we encourage communication with your financial institution as they manage these transactions.